As a 25 year plus veteran in the glass industry, I have always delivered a strong business performance by creating customer and associate delight.
It is important to increase customer satisfaction by focusing on quality, workmanship and post sales engagement. I serve as the liaison between the customer and the respective insurance company. Identify resolutions for customers, and improve processes. At the same time I coach and train staff on mechanical and safety procedures. I have always had a high level of responsiveness and sensitivity, and effective problem resolution skillset. My areas of expertise include:
Profit and Loss Management
Retail and Warehouse Operations
Customer Service and Retention
Improve Associate Engagement
Training and Team Development
Consumers have responded positively to an auto glass repair and replacement company that provides high quality services regardless of their location. As a mobile provider, there is no need for searching for a retail operation to satisfy your auto glass needs.
Palmetto Auto Glass places itself in the enviable position of purchasing product directly from manufacturers around the world. The result: Palmetto Auto Glass offers industry-leading service, quality and price to its valued retail customers.
CEO / President
Palmetto Auto Glass