About Us

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As a 25 year plus veteran in the glass industry, I have always delivered a strong business performance by creating customer and associate delight.

It is important to increase customer satisfaction by focusing on quality, workmanship and post sales engagement. I serve as the liaison between the customer and the respective insurance company. Identify resolutions for customers, and improve processes. At the same time I coach and train staff on mechanical and safety procedures. I have always had a high level of responsiveness and sensitivity, and effective problem resolution skillset. My areas of expertise include:

 Profit and Loss Management
 Retail and Warehouse Operations
 Customer Service and Retention
 Staffing/Recruiting/Employee Relations
 Improve Associate Engagement
 Inventory Management
 Training and Team Development

 

 

 

Consumers have responded positively to an auto glass repair and replacement company that provides high quality services regardless of their location. As a mobile provider, there is no need for searching for a retail operation to satisfy your auto glass needs.

Palmetto Auto Glass places itself in the enviable position of purchasing product directly from manufacturers around the world. The result: Palmetto Auto Glass offers industry-leading service, quality and price to its valued retail customers.

 

 

 

 

 

Harry Rowland

CEO / President

Palmetto Auto Glass